Frequently Asked Questions

Sophia AI FAQ

Everything about file uploads (50 MB per file), supported formats, analysis behavior, and security.

Upload Capabilities

  • • Drag-and-drop or file picker
  • • Multiple files at once
  • • 50 MB per file with instant validation

Errors & Limits

  • • Clear red error styling for critical issues
  • • Unsupported or oversized files are flagged before analysis
  • • Safe truncation for very large text files

Structured Results

  • • Issue Description (red), Cause, Solution, Keywords
  • • Copy/export and keyword scanning
  • • Cross-file correlations for better insights

Performance

  • • On-demand parsers for heavy formats
  • • Responsive UI across devices
  • • Efficient token usage via summarization

Sophia AI may make mistakes, please double check manually and in demo server before test on your live servers.