Terms of Service

AI Analysis Disclaimer

⚠️ Important: Sophia AI may make mistakes - please double check manually and in demo server before test on your live servers. The AI provides suggestions and analysis based on available information but cannot guarantee accuracy in all scenarios.

1. Acceptance of Terms

By accessing or using Sophia AI, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the service.

2. Description of Service

Sophia AI provides AI-powered analysis and solutions for technical issues, particularly focused on enterprise systems. The service includes file analysis, issue diagnosis, and solution generation.

3. User Responsibilities

Users are responsible for:

  • Providing accurate information when describing issues
  • Ensuring they have the right to upload and share any files submitted for analysis
  • Verifying AI-generated solutions before implementation in production environments
  • Maintaining the security of their account credentials

4. Data Usage and Privacy

We collect and process data as described in our Privacy Policy. By using Sophia AI, you consent to such processing and warrant that all data provided has been lawfully obtained.

5. Intellectual Property

All content and technology provided by Sophia AI, including but not limited to text, graphics, logos, and software, is the property of Sophia AI or its licensors and is protected by intellectual property laws.

6. Limitation of Liability

Sophia AI is provided "as is" without warranties of any kind. We are not liable for any damages arising from the use of our service, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

7. AI Analysis and Solutions

The AI-generated analysis and solutions are provided for informational purposes only. Users should:

  • Test all solutions in a non-production environment before implementation
  • Verify the accuracy and appropriateness of all AI suggestions
  • Understand that AI models have limitations and may not account for all variables in complex systems

8. Modifications to Terms

We reserve the right to modify these terms at any time. Continued use of Sophia AI after such modifications constitutes acceptance of the updated terms.

9. Termination

We reserve the right to terminate or suspend access to our service immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the company operates, without regard to its conflict of law provisions.

Last updated: July 23, 2023